Pre-Order & Pick Up

Airport selection


Our shipping service is aimed exclusively at travellers who are on a valid flight whose departure and destination airports or a stop-off are within the EU, and who have a German delivery address. Please enter your flight details here to check whether you are entitled to make a purchase. We will then compare your data with the Amadeus reservation system.

Your travel information
  • The flight must not be more than 90 days in the future.
    We require the exact departure date, so that we can provide the items you have pre-ordered at the right time.


* Required fields

Our services at a glance.

Heinemann offers you many possibilities for low-priced shopping while travelling. Less expensive than anywhere else! To make sure you don’t miss a valuable opportunity, here are your shopping benefits at a glance:

  • All products at Duty Free prices.
  • Only we have TÜV (Technical Control Board) certified low prices!
  • XXL Savings: With our special 1 litre spirits and perfumes.
  • Unlimited purchase of tax-free cigarettes, cigars and tobaccos.*
  • With boarding pass in hand, you can purchase in our shops even for domestic flights and after arrival**.
  • Always special offers – new every month!
  • You won't find new items faster and for less anywhere else.
  • International toll-free Service Hotline: 0080022244222 Our Hotline is available Monday to Friday from 8 a.m. to 6 p.m. CET (except high days and holidays)

* Applies for airline travellers with a destination outside the EU, as well as the Canary Islands (please note the import regulations).
** Dependent on the passenger route at the destination airport. Products and prices subject to change without prior notice.

Terms of use