The Gebr. Heinemann KG (hereinafter "Heinemann") takes the protection of personal information very seriously. As a private company, we are subject to the German Federal Data Protection Act (BDSG) and the German Telemedia Act (TMG). We have taken technical and organisational measures that are intended to ensure that the data protection provisions are adhered to by us, as well as by external service providers.
In the following, we define which information is gathered, stored and used when visiting our Internet site and using our online offer.
1. Personal Information
2. Collection and Use of Personal Data
Personal information is only gathered and used by us, insofar as necessary in order to facilitate the operation of our website and to perform our offered services (hereinafter also 'online offer'). Irrespective of whether you are a registered user or not, each time our website is called up, specific data is stored on our servers, which could enable your identification (so-called usage and traffic data). The collected information is mainly:
- connection data of the querying computer (so-called IP address);
- any websites that have been called up;
- the date, time and length of your visit;
- a report whether the access was successful;
- the identification data of the used browser and/or operation system;
- the website from which access was made;
- the name of your Internet access provider.
This information is used to facilitate use of the website, as well as guarantee the stability and reliability of our system. No exploitation of personal information takes place. However, the right to statistical utilisation of anonymised datasets has been reserved. This information is only stored for so long as necessary within the scope of a possible contractual agreement with you and in compliance with applicable law.
You must register in order to use our personalised online offer. Within the scope of the registration, you will be asked to provide your name and other personal information (so-called inventory data). We require this information solely for the purpose of processing your online order. You are free to choose whether to enter such information. However, registration and usage of the online offer is not possible without provision of this information.
We store your information on highly protected servers. Access to which is only possible by a limited number of authorized persons, who are involved with the server's technical, business or editorial maintenance.
In the event Heinemann arranges marketing promotions, chats or online forums in co-operation with third parties or makes such available, these with not have access to respective users/ interested parties stored personal information. The administration of such data is solely the responsibility of Heinemann.
3. Disclosure of Personal Data to Third Parties
4. Right of Cancellation and Deletion of Personal Data
Any personal information that you have given to us can be deleted at any time. If you have given us the consent to collect and use (including storage and disclosure, if applicable) personal information, this consent may be withdrawn at any time, effective in the future. The deletion of stored personal data is effected upon withdrawal of your consent to collect, the data is no longer needed to fulfil the purpose of retention or retention is legally inadmissible. Data for invoicing and accounting purposes are not deleted by a cancellation and/or deletion.
Cookies are small files with configuration information which are generated automatically when you access our website and which are archived on your computer's hard drive.
Use of our online offer is also possible without cookies. Most browsers are configured by default so that they accept cookies automatically, but they can be set so that either the storage of cookies is disabled or that you are warned whenever a cookie is sent. In addition, you can delete cookies from your hard drive. Please note, that in doing so, the page and/or navigation might be restricted.
Persons under the age of 18 should not reveal personal information without the permission of their parent or guardian.
7. Links to other Websites
Our online offer contains links to other websites. We have no influence on whether their operators comply with privacy policies. Despite careful content control, we cannot assume liability for external links and their content (privacy_notice_en).
We strive to protect your personal information by utilising every possible technical and organisational measure to make said data inaccessible to third parties. However, we cannot guarantee complete data security in email communication. Thus, when conveying confidential information, we recommend doing so by regular mail.
9. Right to Information and Questions
Upon written request, we will tell you which information we have retained about you (e.g., name, address). For questions, suggestion or comments regarding data protection, please contact Heinemann's data protection representative:
Gebr. Heinemann KG
Data Protection Representative
Tel. +800 22244222
Hamburg, December 2008