Pre-Order & Pick Up

Airport selection

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Our shipping service is exclusive to travellers possessing a valid ticket for a departure and destination airport within the EU as well as a delivery address in Germany. The following travel information is exclusively used to verify your purchasing entitlement by checking it against Amadeus.

Your travel information
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  • Departure date can be selected up to 90 days before your flight.

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Your service benefits at Heinemann Duty Free

At Heinemann Duty Free you feel as though you're amongst friends, wherever you are in the world. Our main aim is your complete satisfaction. So Heinemann Duty Free is your travelling companion with various benefits and excellent services - before, during and after your journey. Please feel free to contact us with any questions you may have. We look forward to hearing from you!

International toll-free Service Hotline: 00800 222 44 222

The most important benefits for you as a Heinemann Duty Free customer at a glance:

 
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